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Frequently Asked Questions (FAQs)

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  1. What is the EMI Student Portal?


    The EMI Student Portal allows students to request an official transcript from the FEMA Independent Study Program (FEMA ISP) office. In addition, students can list their course completions and print certificates from the resulting list, as well as an unofficial transcript.

    For more information review the FEMA ISP Information page.

  2. Where do I go for FEMA Student Indentification Number (FEMA SID) Questions?


    Independent Study Exams now require a FEMA Student Indentification Number (FEMA SID). If you do not yet have a FEMA SID, register for one today:

    Please do not contact the FEMA Independent Study Program (FEMA ISP) office as they are unable to provide assistance with these requests.

  3. Do I need to apply for a FEMA Student Indentification Number (FEMA SID) to complete Independent Study (IS) courses?


    Yes. As of April 1, 2015, you will be required to use a FEMA Student Indentification Number (FEMA SID). Please visit the FEMA SID website to obtain a FEMA SID.

    Students who have taken courses in the past under their social security number can contact the FEMA Independent Study Program (FEMA ISP) office at 301-447-1200 or to have their records merged under their FEMA SID number.

    For FEMA employees (full/part time, reservists and CORE), we recommend you first attempt the IS course via FEMA Employee Knowledge Center (FEKC). Contact the FEMA Help Desk if you do not know the link to the FEKC website. If the course is not listed in FEKC, register using your FEMA SID. When registering for your FEMA SID, enter your FEMA email address in the Work Email field, and then request that your FEMA SID profile be PIV enabled. You will not be able to complete Exams as a FEMA employee until these steps are completed.

  4. When will I receive my certificate?


    Upon successful completion of an Independent Study (IS) exam, you will receive an email within 1-2 business days with instructions on how to access all of your completion certificates. This email confirms your transcript has been updated and provides a link to access the EMI Student Portal where you can view, download and print all of your your electronic certificates. Your completions will appear in the EMI Student Portal prior to receiving the email.

    Certificates are provided as Portable Document Format (PDF) files and require the Adobe Reader. If you do not have this software, it can be obtained as a free download at

  5. My electronic certificate is not working, how do I fix it?


    For more information on recovering certificates, please contact the FEMA Independent Study Program (FEMA ISP) Help Desk at (301) 447-1200 or

  6. Is there anywhere on the website that I can view my Independent Study (IS) completions? How can I get a record of my IS course completions?


    Yes! Completion certificates or an Official Student Transcript can be requested by visiting the EMI Student Portal.

    To download an Unofficial Transcript, login to the EMI Student Portal and click on the Student IS Transcript button.

    You cannot request an Official Transcript by phone. To request an official transcript, login to the EMI Student Portal and click on the Official IS Transcript button.

    *Please note that IS transcripts issued by the FEMA Independent Study Program (FEMA ISP) office do NOT reflect college credits that have been purchased from Frederick Community College.

  7. Do I need a user name/password to take Independent Study (IS) courses?


    No, a user name and password is NOT required to complete an IS course. You will sign into the exam with your FEMA Student Indentification Number (FEMA SID) and LAST NAME. Please see the How do I take an Independent Study course online FAQ for more information.

  8. Where do I go for FEMA Independent Study Program (FEMA ISP) Questions not connected with a FEMA Student Indentification Number (FEMA SID)?


    If you have an inquiry regarding the FEMA ISP, Emergency Management Institute (EMI) program not related to a FEMA SID such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA ISP office at 301-447-1200 or email for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

  9. Who can take FEMA's Independent Study (IS) Courses? Who can teach IIS Courses?


    The primary audience for the FEMA Independent Study Program (FEMA ISP) is first responders, EMS personnel and US citizens. The FEMA ISP has no requirements for instructors to teach our courses; however, we do suggest the instructor is familiar with the course materials before teaching the course. Reviewing the material, taking and passing the exam online and reviewing any classroom materials provided are suggested ways to familiarize yourself with the material. All exams must be submitted online at

  10. I need to request Independent Study (IS) course completion information for someone else. What do I do?


    Due to the Privacy Act, we no longer accept third party requests for completion verification, certificate reissue, or transcripts. Please have the student contact the FEMA Independent Study Program (FEMA ISP) office directly at 301-447-1200 or for assistance.

  11. I need to take ICS-300/ICS-400 course(s). Where can I complete this training?


    ICS-300 and ICS-400 can be taught on campus, in the field or at the state-level; therefore we recommend contacting your State Training Office (STO) for course training information. For contact information, visit

  12. I completed ICS-300/ICS-400 course(s). How do I get my certificates?


    ICS-300 and ICS-400 courses are not administered by the FEMA Independent Study Program (FEMA ISP); therefore, we do not maintain completion records.

    ICS-300 and ICS-400 can be taught on campus, in the field or at the state-level; therefore, we recommend contacting the agency that provided your training to inquire about your certificates.

  13. Can I see the questions I missed on an Independent Study (IS) Exam? What was my score?


    Exams are scored in an automated system to eliminate the opportunity for scoring errors. In order to maintain the integrity of our courses, we do not distribute test scores or questions missed. Our exams are based upon pass/fail criteria with the benchmark for successful completion set at 75%. Our program does not limit your exam attempts. Please be aware that online exams are scrambled and the questions may change when you take the final exam. Be sure to read test questions and answer choices carefully.

  14. I am in charge of my church's safety and security team. There has been a real movement over the past year for many churches in our area and other places as well to establish these teams. Local LEO's and some EMA folks are behind this as well. We are looking for guidance and training.


    Great to see emergency planning for houses of worship.

    EMI maintains an Independent Study (IS) course titled IS-360 Preparing for Mass Casualty Incidents: A Guide for Schools, Higher Education, and Houses of Worship The course provides resources from many organizations to include private sector.

    How to Assess the Safety and Security of Your Place of Worship: is one some have found helpful but there are many others resources as you access the course.

    We also have the IS-907 Active Shooter: What You Can Do with additional resources.

  15. I am having problems downloading materials or submitting my Independent Study (IS) exam. What are the technical system requirements needed to complete my courses?


    Make sure you are using a supported web browser and a desktop or laptop computer. Mobile devices are not recommended.

    Please see our technical requirements at

    If the problem persists, please contact the FEMA Independent Study Program (FEMA ISP) office at 301-447-1200 or email with a detailed error description.

  16. How do I report improper conduct or cheating on Independent Study (IS) exams?


    Organizations/Agencies are encouraged to institute procedures to ensure that students are completing IS exams for EMI's IS courses through their own individual efforts.

    Individuals within an organization who feel that exam answers are being improperly provided should follow that organization's procedures for reporting unethical conduct.

    If a student is found to have cheated on an IS exam, the penalty may include, but is not limited to:

    • expulsion;
    • foreclosure from future classes for a specified period;
    • forfeiture of certificate for course/courses enrolled in at NETC or NTC;
    • or all of the above.

    A letter notifying the student's sponsor of the individual's misconduct will be sent by the appropriate official at NETC. Upon written request by the individual's sponsor, information from and/or copies of the statements from the individual and witnesses, police reports, and NETC or NTC security reports may be made available to the individual's sponsor for the purpose of determining if disciplinary action is appropriate by the sponsoring organization.

  17. Are EMI Course materials copyrighted?


    Unless otherwise indicated in the course materials, under 17 USC § 105 these government produced materials are not afforded copyright protection and are within the public domain. Changes to original EMI content are not authorized by EMI. When using EMI curriculum materials or portions there of, agencies, organizations and individuals should cite EMI as the originator of the material. The materials should not be used or displayed by non-federal entities in a manner or way which states or implies endorsement of a user’s products or services by the Federal Government. Please click this link to find out more information.

  18. What do these other Course Codes (B, E, G, IS, L, K, Q) indicate?



    Resident courses held at FEMA's Center for Domestic Preparedness (CDP) Noble Training Center


    Resident courses held at the National Emergency Training Center (NETC) campus


    State/Local/Tribal Field-delivered courses


    Independent Study courses


    Resident courses held off-site


    Self-paced training using the World Wide Web (Master Trainer Program — Evaluation of Training)


    NFA Online-


    Virtual Table Top Exercise

  19. How do I take an Independent Study (IS) course online?


    Click on the FEMA Independent Study Program (FEMA ISP) Course List and select your course from the list.

    Review course materials by choosing any one of the options in the "Take This Course" box on the right-hand side of the page.

    Submit your final exam online. You will be enrolled in the course when you submit your final exam answers online.

    You will receive an email confirmation at the email address provided on your final exam submission within 1-2 business days for the course.

  20. How will I know when new courses are released or a course has been revised? Can I get on a list that will allow me to be automatically enrolled in new Independent Study (IS) courses as they come out?


    You may sign-up for our GovDelivery service to receive the latest news on new and updated courses. To sign up or to access your subscriber preferences, please enter your e-mail address at: We also recommend that you visit our homepage: frequently. As new courses become available they will be posted there.

  21. How can I pursue a degree in emergency management?


    Visit to choose "College List" from the menu on the left side of the page. There you will find information on schools offering emergency management, homeland security and related programs under FEMA’s Higher Education Program. You can also select HiEd Resources from the menu, and then “Free College Courses, Textbooks, Materials” where you will find additional information.

  22. Which Independent Study Courses are included in the Professional Development Series (PDS)? When I complete all the courses in the PDS Series, what do I need to do to receive my certificate?


    The Professional Development Series (PDS) includes seven Emergency Management Institute (EMI) Independent Study (IS) courses that provide a well-rounded set of fundamentals for those in the emergency management profession. When a student has completed all courses in the series, a PDS certificate will be available for download in The EMI Student Portal. The courses, in recommended order of completion, are located at

  23. What should I do if I have problems downloading materials or submitting my Independent Study (IS) exam?


    Please see our Before you Begin: technical requirements at

    If a problem still exists, please send an email to with a detailed error description.

  24. Why does my computer lock up or Next button grayed out when I take courses online?


    This issue is most likely related to your internet browser. Microsoft Edge of Firefox work best for accessing and viewing of materials. Please see our technical requirements at

    If the problem persists, please contact the FEMA Independent Study program office at 301-447-1200 or with a detailed error description.

  25. When I click on Take Final Exam I am receiving: Cannot Display the Webpage. What is causing this issue?


    If you are able to get to different sections of the website, but cannot access the final exams, please try enabling TLS 1.2 TLS 1.3. The website requires one of these protocols to be selected in your web browser's settings. See the Enable Support TLS Guide for more information.

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