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Refer to the National Emergency Training Center Welcome Package for guidance on COVID protections at the NETC campus,
and the CDC Coronavirus page for the latest updates on the pandemic response.

We will be performing scheduled maintenance on Tuesday, May 31, 2022 starting at 8:00 AM ET. This will be an EXTENDED OUTAGE. Service is expected to be restored by 4:00 PM ET. However, this could run over. During this time Independent Study exams, The Online Admissions Application, IMDA, and STAR will not be available. Please contact us if you experience any issues outside of this maintenance window.


IS-242.C: Effective Communication

Course Date

8/13/2021

Course Overview

This course is designed to improve your communication skills. It addresses: Basic communication skills; How to communicate in an emergency: How to identify community-specific communication issues; Using technology as a communication tool; Effective oral communication; How to prepare an oral presentation

Course Objectives:

  • Identify factors that contribute to and detract from effective communication.
  • Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
  • Identify strategies for communicating effectively in emergency situations.
  • Identify strategies for improving your oral presentation skills.

Prerequisites

None

CEUs:

0.8

Course Length:

8 hours
Take This Course
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
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