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COVID-19 Information for National Emergency Training Center Students

Note: effective July 28, 2021, all Federal employees, onsite contractors, and visitors, regardless of vaccination status or level of COVID transmission in your local area, are required to wear a mask inside all DHS workspaces and Federal buildings.

We will be performing scheduled maintenance on Tuesday, September 21, 2021 at 7:00 AM EST. Service is expected to be restored by 10:00 AM EDT. However, this could run over. During this time Independent Study exams, The Online Admissions Application, IMDA, and STAR will not be available. Please contact us if you experience any issues outside of this maintenance window.

Extended Outage

We will be performing scheduled maintenance on Wednesday, October 13, 2021 at 8:00 AM EST. This is a planned three (3) day EXTENDED OUTAGE, ending Friday, October 15, 2021 at 10:00 PM EST. All EMI web services will be unavailable for this time period. Please contact us if you experience any issues outside of this maintenance window.

The Federal Emergency Management Agency continues to monitor the guidance of the Centers for Disease Control and Prevention (CDC) as it relates to COVID-19. To mitigate the spread of COVID-19, the CDC is encouraging organizations to promote social distancing, hold meetings via videoconferencing, reduce non-essential travel, and adjust or postpone events and gatherings. We also continue to evaluate the local and national situation and will provide regular updates.

Students will be notified in advance concerning the status of their on-campus course offering.

We thank you for your understanding, and we invite you to visit our extensive catalog of Independent Study Courses as well as classroom courses available by virtual delivery.

IS-289: Voluntary Agency Liaison (VAL) Overview

Course Date


Course Overview

This course will familiarize participants with the role of the VAL and provide a basic understanding of the VAL responsibilities and their importance in coordinating with partners across the disaster spectrum in support of survivor needs. The course will also help cadres within FEMA, State, Local, Tribal and Territorial partners, non-profit organizations, and the private sector understand how to work with the VAL.

Course Objectives:

Upon completion of this course, students will be able to:

  • Define the Voluntary Agency Liaison (VAL).
  • Identify the VAL positions within government.
  • Outline the VAL relationships with non-governmental organizations (NGOs).
  • Define the VAL role in the four phases of emergency management.
  • Outline the VAL Knowledge, Skills, and Abilities.
  • Identify ways to connect and learn with non-governmental organizations (NGOs).


There are no required prerequisites for this course. However, recommended prerequisites are:

  • IS288.a: The Role of Voluntary Organizations in Emergency Management
  • IS244.b: Developing and Managing Volunteers
  • IS405: Mass Care/Emergency Assistance Overview
  • IS505: Religious and Cultural Literacy and Competency in Disaster



Course Length:

2.5 hours
Take This Course
Take Final Exam
  • Test questions are scrambled to protect test integrity
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