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Supporting efforts for Harvey, Irma & Maria: The compassion of the American people is already evident in their response to Hurricanes Harvey, Irma, and Maria. People can help the disaster survivors who have been affected by visiting www.nvoad.org to donate or volunteer with the voluntary or charitable organization of their choice, many of which are already in the field supporting survivors. For more information, go to https://www.fema.gov/hurricane-harvey, https://www.fema.gov/hurricane-irma or https://www.fema.gov/hurricane-maria.

EMI Course Cancellations: Due to EMI support of the response to Hurricanes Harvey, Irma, and Maria, some of our on campus courses have been cancelled during the months of September, October, and November. Please Visit https://training.fema.gov/cancellations.aspx for more information.


Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: https://cdp.dhs.gov/femasid. Please do not contact the Independent Study program office as they are unable to provide assistance with these requests.

If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email Independent.Study@fema.dhs.gov for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

IS-241.B: Decision Making and Problem Solving

Course Date

3/31/2014

Course Overview

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

  • How we make decisions.
  • Group decision making.
  • Crisis decision making.
  • Ethical decision making.

Course Objectives:

At the end of this course, the participants will be able to:

  • Describe the impact of effective decision making in an emergency.
  • Identify attributes associated with an effective decision maker.
  • Describe the steps of the analytical problem-solving model.
  • Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
  • Identify impediments to effective decision making in a crisis.
  • Describe strategies for enhancing crisis decision making.
  • Explain how ethical considerations impact decision making.

Primary Audience

All individuals involved in crisis and emergency management decision making.

Prerequisites

None

CEUs:

0.2

Course Length:

2 hours
Take This Course
Classroom Materials
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
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