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EMI Goes Green: Student course materials will no longer be available in printed format as common practice. Learn more about EMI's efforts to go green, and details about downloading student materials.

Due to the recent lapse in appropriation, the Independent Study Program is experiencing an unusually high volume of customer service requests, especially for exam results and course completion certificates. We ask for your patience as we aggressively address each customer’s inquiry.


IS-241.B: Decision Making and Problem Solving

Course Date

3/31/2014

Course Overview

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

  • How we make decisions.
  • Group decision making.
  • Crisis decision making.
  • Ethical decision making.

Course Objectives:

At the end of this course, the participants will be able to:

  • Describe the impact of effective decision making in an emergency.
  • Identify attributes associated with an effective decision maker.
  • Describe the steps of the analytical problem-solving model.
  • Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
  • Identify impediments to effective decision making in a crisis.
  • Describe strategies for enhancing crisis decision making.
  • Explain how ethical considerations impact decision making.

Primary Audience

All individuals involved in crisis and emergency management decision making.

Prerequisites

None

CEUs:

0.2

Course Length:

2 hours
Take This Course
Classroom Materials
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
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