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If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email Independent.Study@fema.dhs.gov for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.
Upon successful completion, you will receive an email within 1-2 business days that confirms your transcript has been updated and a link to create your electronic certificate. The certificate will be in a Portable Document Format (PDF) file. Adobe Reader is required to open the certificate. If you do not have this software, it can be obtained as a free download at http://www.adobe.com.
In order to ensure that your transcript accurately reflects your course completions, the Independent Study Office may email you to request additional information. Your attention to these types of requests is important to make certain that your exam submission is processed correctly.
Please ensure that you are running the latest version of Adobe Reader and using Internet Explorer as your web browser.
If you need assistance, please contact the EMI Independent Study office at Independent.Study@fema.dhs.gov.
Click here to download instructions on how to "Saving your certificate" and "Copy and paste link".