Federal Emergency Management Agency | Emergency Management Institute

Search form


Question: When will I receive my certificate? My electronic certificate is not working, how do I fix it?

Answer:

Upon successful completion, you will receive an email within 1-2 business days that confirms your transcript has been updated and a link to create your electronic certificate. The certificate will be in a Portable Document Format (PDF) file. Adobe Reader is required to open the certificate. If you do not have this software, it can be obtained as a free download at http://www.adobe.com.

In order to ensure that your transcript accurately reflects your course completions, the Independent Study Office may email you to request additional information. Your attention to these types of requests is important to make certain that your exam submission is processed correctly.

Please ensure that you are running the latest version of Adobe Reader and using Internet Explorer as your web browser.

If you need assistance, please contact the EMI Independent Study office at Independent.Study@fema.dhs.gov.

Click here to download instructions on how to "Saving your certificate" and "Copy and paste link".

Back to Top