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Information for Students and Instructors
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Resident, Trainer Program, IEMC, DFTO, etc.
Online courses available free of charge
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Beginning June 29, 2016 at 7:30 AM EST http://training.fema.gov will be down for maintenance. Access to exams will not be possible during this maintenance period. Service is expected to resume by 8:00 AM EST or earlier. Please use the comment form on this web site to report any issues after the maintenance window has completed.
Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: https://cdp.dhs.gov/femasid. Please do not contact the Independent Study program office as they are unable to provide assistance with these requests.
If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email Independent.Study@fema.dhs.gov for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.
Authorized NFIP Adjusters and 2016 NFIP Claim Presentations
PLEASE NOTE: These courses are NOT approved for continuing education (CE) credit by any State Department of Insurance.
Upon successfully passing the exam, you will receive a Certificate of Achievement noting CE earned through the International Association for Continuing Education & Training (IACET). Each hour of instruction completed earns 0.1 CE Unit through IACET (.1 CE Unit = one CE). If you are taking a FEMA EMI Independent Study course in order to earn CE, be sure to confirm in advance that your professional board or other preferred entity will accept IACET CE. You can also check IACET's website for a list of entities that accept IACET CE at http://iacet.org/who-accepts-the-iacet-ceu-g-see-a-list. FEMA accepts IACETs.
New and experienced adjusters seeking the necessary knowledge and skill to adjust claims for the NFIP will find Claims Review for Adjusters essential for adjusting NFIP claims. This course defines the role, standards and necessary requirements to adjust claims within the NFIP. In addition, it offers an overview of the Standard Flood Insurance Policy through a step by step outline of the similarities and contrasts found in the Dwelling Form, General Property Form, and the Residential Condominium Building Association Policy. With a focus on providing excellent customer service, this course also identifies common errors and adjustment issues where special attention is needed to ensure a high level of quality in the claims settlement process.