Make sure you are using a supported web browser and a desktop or laptop computer. Mobile devices are not recommended.
Please see our technical requirements at http://training.fema.gov/IS/technicalRequirements.aspx.
If the problem persists, please contact the FEMA Independent Study Program (FEMA ISP) office at 301-447-1200 or email Independent.Study@fema.dhs.gov with a detailed error description.