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IS-241.B: Decision Making and Problem Solving

Course Date

3/31/2014

Course Overview

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

  • How we make decisions.
  • Group decision making.
  • Crisis decision making.
  • Ethical decision making.

Course Objectives:

At the end of this course, the participants will be able to:

  • Describe the impact of effective decision making in an emergency.
  • Identify attributes associated with an effective decision maker.
  • Describe the steps of the analytical problem-solving model.
  • Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
  • Identify impediments to effective decision making in a crisis.
  • Describe strategies for enhancing crisis decision making.
  • Explain how ethical considerations impact decision making.

Primary Audience

All individuals involved in crisis and emergency management decision making.

Prerequisites

None

CEUs:

0.2

Course Length:

2 hours