Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Effective Communication

IS-242.C

Course Overview

This course is designed to improve your communication skills. It addresses: Basic communication skills; How to communicate in an emergency: How to identify community-specific communication issues; Using technology as a communication tool; Effective oral communication; How to prepare an oral presentation

Course Objectives:

  • Identify factors that contribute to and detract from effective communication.
  • Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
  • Identify strategies for communicating effectively in emergency situations.
  • Identify strategies for improving your oral presentation skills.

Course Date

8/13/2021

Prerequisites

None

CEUs:

0.8

Course Length:

8 hours
View IS Course List

training.fema.gov

An official website of the U.S. Department of Homeland Security