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TERT Basic Course

IS-144.A

Course Overview

This online course is intended to provide guidance to 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site. The learner must achieve a minimum passing score of 75% on final knowledge assessments or demonstrate mastery on performance assessments or research assignments to earn the IACET CEU.

Course Objectives:

  • Recognize the importance of adequate preparation in deploying to a disaster area.
  • Mentally prepare for deployment to a disaster area.
  • Physically prepare for deployment to a disaster area.
  • Describe the role of interpersonal communication in a disaster area.
  • Prepare to work as a telecommunicator in a disaster area.

Primary Audience

Emergency management communications personnel

Course Date

6/3/2021

Prerequisites

IS 0100.c, Introduction to the Incident Command System, ICS 100; and IS 0700.b, National Incident Management System, An Introduction

CEUs:

0.3

Course Length:

3 hours
View IS Course List

training.fema.gov

An official website of the U.S. Department of Homeland Security