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We will be performing server maintenance beginning Thursday, March 22nd, 2018 at 8:00 AM EST. Service is expected to be restored by 9:00 AM EST. However, this could run over. During this time Independent Study exams will not be available. Please contact us if you experience any issues outside of this maintenance window.

Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: Please do not contact the Independent Study program office as they are unable to provide assistance with these requests.

If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

IS-794: External Affairs Program Liaison

Course Date


Course Overview

This training is designed to equip participants with the skills needed to perform effectively at the Trainee level in their assigned Program Liaison area.

Course Objectives:

At the end of this course, the participants will be able to:

  • Recognize the importance of getting accurate and timely information that informs the general public and survivors to the public during and after a disaster.
  • Explain how the Program Liaison supports the disaster recovery mission by gathering and sharing information.
  • Describe techniques for building and maintaining effective working relationships with program areas.
  • Describe how information gathered by the Program Liaison is analyzed for significance and to identify opportunities to achieve mission objectives.

Primary Audience

The primary audience for this training is individuals who are new to the function of EA Program Liaison. A secondary audience is individuals who have field experience, but require component-specific instruction to fully prepare them to perform their function.

Recommended Prerequisites

IS-250.a: Emergency Support Function #15 (ESF 15) - External Affairs: A New Approach to Emergency Communication and Information Distribution



Course Length:

1.75 hours
Take This Course
Take Final Exam
  • Test questions are scrambled to protect test integrity
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