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EMI Goes Green: Student course materials will no longer be available in printed format as common practice. Learn more about EMI's efforts to go green, and details about downloading student materials.

Due to the recent lapse in appropriation, the Independent Study Program is experiencing an unusually high volume of customer service requests, especially for exam results and course completion certificates. We ask for your patience as we aggressively address each customer’s inquiry.


IS-29: Public Information Officer Awareness

Course Date

10/31/2013

Course Overview

This course covers basic information about the role of a State or local Public Information Officer.  The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment.

The topics addressed in this course include:

  • Understanding the PIO role.
  • Using tools and resources.
  • Communicating effectively.
  • Preparing the community.
  • Communicating in an incident.

Course Objectives:

Upon completing this course, the participant will be able to:

  • Describe the role and function of the Public Information Officer (PIO).
  • Describe the target audiences for the PIO.
  • List the skills needed to be an effective PIO.
  • Describe traditional media available for communication.
  • Describe evolving media tools for communication.
  • Describe how to effectively communicate orally and through written products.
  • Describe how to have a successful relationship with the news media.
  • Define a public awareness campaign.
  • Describe how to develop and execute a public awareness campaign.
  • Describe the role of the PIO in an emergency.
  • Describe how to manage the news media at the scene of an incident.

Primary Audience

This course is designed for new or less experienced State or local Public Information Officers (PIOs) or those who have this role as a secondary function.

Prerequisites

None

CEUs:

0.2

Course Length:

2.5 hours
Take This Course
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
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