NOTICE: Effective April 16, 2026, FEMA has restored access to its Independent Study.

These courses are typically inaccessible during a lapse in appropriations, but FEMA is facing unprecedented circumstances. Users may now register for and complete these self-guided courses. However, FEMA's staffing and operations are still impacted by the lapse in appropriations. If users experience technical problems, FEMA staff are unable to provide assistance at this time. Please click here to read the full notice

Federal Emergency Management Agency | Emergency Management Institute

Independent Study

Picture of EMI Campus with Emergenct Mangement Institute sign in foreground and Buildings N and O in the background" title="The campus of FEMA's National Emergency Training Center, located in Emmitsburg, Md., offers a beautiful environment for first responders, emergency managers and educators to learn state-of-the-art disaster management and response.

IS-241.C: Decision Making and Problem Solving

Course Date

8/13/2021

Course Overview

The goal of this course is to enable participants to improve their decision-making skills.

Course Objectives:

At the completion of this course, participants should be able to:

Describe how decisions made before an emergency affect decision making and problem solving during an emergency.
Identify attributes associated with an effective decision maker.
Describe the steps in the problem-solving model.
Describe strategies for effective group decision making.
Describe crisis decision making and strategies for applying the problem-solving model.
Describe ethical decision making.

Prerequisites

None

CEUs:

0.2

Course Length:

2 hours

Take This Course

Interactive Web Based Course

Final Exam

Take Final Exam Online

Notices

Test questions are scrambled to protect test integrity