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Refer to the National Emergency Training Center Welcome Package for guidance on COVID protections at the NETC campus,
and the CDC Coronavirus page for the latest updates on the pandemic response.

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IS-241.C: Decision Making and Problem Solving

Course Date


Course Overview

The goal of this course is to enable participants to improve their decision-making skills.

Course Objectives:

At the completion of this course, participants should be able to:

  • Describe how decisions made before an emergency affect decision making and problem solving during an emergency.
  • Identify attributes associated with an effective decision maker.
  • Describe the steps in the problem-solving model.
  • Describe strategies for effective group decision making.
  • Describe crisis decision making and strategies for applying the problem-solving model.
  • Describe ethical decision making.





Course Length:

2 hours
Take This Course
Take Final Exam
  • Test questions are scrambled to protect test integrity
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