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We will be performing server maintenance beginning Thursday, March 22nd, 2018 at 8:00 AM EST. Service is expected to be restored by 9:00 AM EST. However, this could run over. During this time Independent Study exams will not be available. Please contact us if you experience any issues outside of this maintenance window.

Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: Please do not contact the Independent Study program office as they are unable to provide assistance with these requests.

If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

IS-1200: TERT Team Leader Course

Course Date


Course Overview

This online course is intended to provide guidance to first line supervisors of 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site.

Course Objectives:

  • Clarify roles and responsibilities.
  • Improve teams and coordination.
  • Improve operational coordination.
  • Improve operational communications.

Primary Audience

First line supervisor of emergency management communications personnel.


IS-0100; IS-0700; IS-0800; IS-0144 TERT Basic Course



Course Length:

4 hours
Take This Course
Take Final Exam
  • Test questions are scrambled to protect test integrity
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