The help topics are as follows:

Using Navigation

When you select a lesson from the Course Menu, that lesson will be opened in a new window. Navigate through lessons using the Back and Next buttons that appear at the bottom of every lesson screen. (Do NOT use the browser's Back and Forward buttons to navigate within lesson pages.) This will ensure that your path through the course is properly managed.

If either the Next or Back button is dimmed, it means the button is disabled on that screen.

Navigating Using Your Keyboard

Below are instructions for navigating through the course using your keyboard.

Use the "Tab" key to move forward through each screen’s navigation buttons and hyperlinks, or "Shift" + "Tab" to move backwards. A box surrounds the button that is currently selected.
Press "Enter" to select a navigation button or hyperlink.
Use the arrow keys to select answers for multiple-choice review questions or self-assessment checklists. Then tab to the "Check" button and press "Enter" to complete a Knowledge Review or Self-Assessment.
Warning: Repeatedly pressing "Tab" beyond the number of selections on the screen may cause the keyboard to lock up. Use "Ctrl" + "Tab" to deselect an element or reset to the beginning of a screen’s navigation links (most often needed for screens with animations or media).
JAWS assistive technology users can press the "Ctrl" key to quiet the screen reader while the course audio plays.

Lesson List with the following bullets: Lesson 1: Introduction and Standards, Lesson 2: Examples Course Structure

This course is divided into instructional lessons and a final exam.

To help you keep track of your place within the course, the current lesson title will be displayed in the upper center of the course window. If applicable, a Lesson List will be presented at the beginning and end of each lesson.

The Lesson Overview states the approximate length of the lesson. The bottom center of the course will show current progress within the individual lesson. (Ex: Screen 2 of 20)

Receiving Credit

To receive credit for the course, you must complete all of the lessons and pass the final exam. The Summary lesson provides instructions on how to complete the final exam.

Remember . . . YOU MUST COMPLETE AN ENTIRE LESSON TO RECEIVE CREDIT. If you have to leave the lesson, do not exit from the course or close your browser. If you exit from the course, you will need to start that lesson over again.

Completed Lessons

When you reach the end of a lesson, you will be instructed to select the Next button to continue. If you close the lesson window before arriving at the Lesson Completion screen, you will not receive credit for completing the lesson.

Enlarging Screen Text Size

In MS Internet Explorer, open the View menu, select Text Size, and then choose a larger size than normal.

If your mouse is equipped with a scroll wheel, you may hold the Ctrl key down on your keyboard and use the scroll wheel to change the text size.

Screenshot of View menu in Internet Explorer. The following Toolbar Items are displayed: View, Favorites, Tools, Help. The View dropdown contains the following: Toolbars, (Checked) Status Bar, Explorer Bar, Go To, Stop ESC, Refresh F5, Text Size (Expanded: Largest, Larger -highlighted, Medium -selected, Smaller, Smallest), Encoding, Source, Privacy Report..., Full Screen F11. A web page can be seen in the background.

Accessing PDFs and Other Downloadable Files

Some content within this course may require certain software and/or plug-ins to be viewable. Plug-ins are software that work with your browser to provide capability the browser may not otherwise have. Most software vendors offer versions of their plug-ins for each computer platform type (i.e., Windows, Macintosh, Linux, etc...)

Follow this link to download plug-ins.

Link Access

If you are having difficulty accessing links from within a course, please try disabling your pop-up blocker temporarily. After disabling it, please reload the course.