Emergency Administration and Management
School of Community Education and Professional Development


COURSE TITLE: Incident Command and the EOC Interface

INSTRUCTOR:         Kyle B. Rhone, MPA, REMT-P
                                     Dean Hall 110
                                     Russellville, AR 72801
                                     501-498-6016 (Office) 501-416-9484 (cell)

OFFICE HOURS: By appointment only.

CATALOG DESCRIPTION:    This course is an overview of incident command, its role in disaster management, and how incident command and the emergency operations center interface to manage a disaster.

TEXT:   Coleman, John F. (1997). Incident Management for the Street-Smart Fire Officer. Fire Engineering: Saddle Brook, NJ.

JUSTIFICATION:   Emergency responders are required, by federal law, to implement the incident command system upon arriving at the scene of a Hazardous Material incident. Furthermore, the lack of incident command and accountability systems have been found to be partially responsible the deaths of many emergency responders in the line of duty. The interface of the incident command and the emergency operations center is crucial in the management of large events. Emergency managers must be aware of the operations of the incident command and how it interfaces with the EOC to ensure communications and the management of the community's resources are appropriately utilized.


1. The student will recognize and understand the concepts of command structure, lines of authority, and the incident command system.
2. The student will define various terms and acronyms used by Incident Commanders and Emergency Managers.
3. The students will utilize the web to research past events and describe the incident management used and how that impacted the outcome of the incident and what changes could have been implemented to reduce the impact of the events on the community and the responders..
4. Students will participate in table top exercises to practice skills learned in class and develop a practical knowledge of the incident command system.


According to the University catalog, there are ten general education requirements for students who earn degrees at Arkansas Tech University. Of these ten, this course addresses the following:

Students should be able to:

        1. Listen attentively, and read, write, speak, clearly and effectively.
        2. Demonstrate a basic competency in the accessing, processing, and presenting of information through computer technologies.
        3. Have a basic knowledge of a foreign culture or language and an appreciation of the differences in thought processes, methods
         of communication, and value systems from culture to culture.
        4. Comprehend the basic principles, philosophy, and methodology of science and the influence of science and technology on society.
        5. Understand and appreciate the importance of the factors that contribute to personal health and wellness.


I will be using Blackboard for assignments and testing. You can access Blackboard at, login using your stu number as your user name and your social security number as your password. Look around and let me know if you have problems.

Students will be assigned readings from the text and other sources. Quizzes and interactive exercises will be based on these readings.

A comprehensive final exam will be given based on the readings, classroom lectures, and web assignments.

Each Student will prepare a case study contrasting the World Trade Center Bombing on February 26, 1993 and the Attack of September 11, 2001. The study will include differences in structure and interface with the city's EOC. It should also include lessons learned from 1993 and how those lesions better prepared New York to respond and eventually recover from the events of September 11th.

Participation is required. You will be penalized of a letter grade for everyday you miss class.

1. Do your own work; cheating and plagiarism will not be tolerated. Students found cheating or plagiarizing will receive a 0 on
            that assignment and referred to the Dean for other disciplinary action.

        2. Attendance is mandatory for full credit. Two or more absences of any kind will reduce the student's grade by a letter grade.

        3. Emergency Managers have been entrusted with a huge responsibility to gain and maintain the trust of those we serve. It is
            very important to act and perform in a professional and courteous manner at all times and in all things.

        4. All assignments are due on their respective due dates posted on the syllabus. If they are not turned in on time you will get a zero for
         that assignment.


Quizzes - 30% 90-100.00000000000 = A
Hazard Assessment - 30% 80-89.9999999999999= B
Virtual Exercises - 24% 70-79.9999999999999= C
Final - 16% 66-69.9999999999999= D
<= 65 = Try Again