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Help for PIV Card Sign In

Below is a list of helpful information and requirements for using your PIV card with this application.

Requirements

  • FEMA Issued PIV Card
  • Primary email address in your SID Profile must be an @fema.dhs.gov or @associates.fema.dhs.gov account
  • Must be using a FEMA issued computer while connected to the FEMA network with your PIV Card inserted into the card reader slot
  • Or, using a FEMA issued iPhone with derived credentials
  • Supported Browsers:
    • Currently installed Internet Explorer version, while using a FEMA issued computer
    • Currently installed Safari version, while using a FEMA issued iPhone (with derived credentials)

If you have an existing FEMA SID account you must associate it with your PIV card

How to associate your existing SID with you PIV card

  • Sign in with your FEMA SID and password on the FEMA SID Login page
    • If you have forgotten your SID or login password, follow the instructions on the FEMA SID login page to recover them
  • Once you have signed in to you FEMA SID account:
    • Make sure your are using a supported browser before proceeding
    • Navigate to the "Contact Information" section using the left side navigation menu
    • Enter your @fema.dhs.gov or @associates.fema.dhs.gov email account in the "Work Email" field, and enter your FEMA work phone number in the"Work Phone" field
    • Press the "Save Changes" button below the contact information fields
    • Once the changes are saved, locate and press the "Associate FEMA Issued PIV Card with your account" button at the top of the page
    • Follow any instructions to make the PIV card association
    • Once completed, log out of the SID profile and then press the "Log in using your PIV card" button to ensure the association was successful
    • Return to the STAR sign in page and click the "Click here sign in with your PIV card" link

First time registration for a FEMA SID

  • Make certain you do not have an existing SID account already. Any attempt to create a duplicate SID account with your name will cause an error
    • If you have an existing SID account, please follow the instuctions listed above to assocaite your PIV card with an existing SID account
  • Navigate to the FEMA SID Login page
  • Press the "Create FEMA SID account using your PIV card" button (do not press this button if you already have an existing SID account)
  • Follow any instructions to create the SID account
  • Be sure to enter your @fema.dhs.gov or @associates.fema.dhs.gov email account in the "Work Email" field, and enter your FEMA work phone number in the"Work Phone" field
  • For "Work Phone", enter your FEMA office or cell number
  • Once completed, log out of the SID profile and then press the "Log in using your PIV card" button to ensure the association was successful
  • Return to the STAR sign in page and click the "Click here sign in with your PIV card" link