Question: What should I do if I have problems downloading materials or submitting my Independent Study (IS) exam. What are the technical system requirements needed to complete my courses?

Make sure you are using a supported web browser and a standard desktop or laptop computer. Mobile devices are not recommended.  In addition, please review our Technical System Requirements.

If the problem persists, please contact the FEMA Independent Study Program (FEMA ISP) office at 301-447-1200 or email Independent.Study@fema.dhs.gov with a detailed error description.