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IS-1104: NFIP Claims Review for Adjusters

Adjuster Authorization Note: In 2016, FEMA issued WYO Bulletin w-16005, which introduced EMI Independent Study Program courses for claims adjusters. The option to take the Independent Study Program courses to satisfy part of the requirements for obtaining NFIP authorization was offered temporarily due to the reduced number of NFIP Claims Presentations in 2016. For 2017, however, FEMA significantly increased the number of Claims Presentations. Therefore, flood adjusters must attend one of the onsite presentations in order to receive their authorization for 2017. It is important to note that the EMI online courses CANNOT be used to accomplish the adjuster authorization requirements for 2017 or for maintaining the Flood Control Number (FCN).

PLEASE NOTE: These courses are NOT approved for continuing education (CE) credit by any State Department of Insurance.

Upon successfully passing the exam, you will receive a Certificate of Achievement noting CE earned through the International Association for Continuing Education & Training (IACET). Each hour of instruction completed earns 0.1 CE Unit through IACET (.1 CE Unit = one CE). If you are taking a FEMA EMI Independent Study course in order to earn CE, be sure to confirm in advance that your professional board or other preferred entity will accept IACET CE. You can also check IACET's website for a list of entities that accept IACET CE at Who Recognizes IACET Accreditation? - IACET. FEMA accepts IACETs.

Course Date

10/20/2015

Course Overview

New and experienced adjusters seeking the necessary knowledge and skill to adjust claims for the NFIP will find Claims Review for Adjusters essential for adjusting NFIP claims. This course defines the role, standards and necessary requirements to adjust claims within the NFIP. In addition, it offers an overview of the Standard Flood Insurance Policy through a step by step outline of the similarities and contrasts found in the Dwelling Form, General Property Form, and the Residential Condominium Building Association Policy. With a focus on providing excellent customer service, this course also identifies common errors and adjustment issues where special attention is needed to ensure a high level of quality in the claims settlement process.

Course Objectives:

  • Review Policy Form
  • Review Claims Manual

Primary Audience

Claims Adjusters

Prerequisites

None

CEUs:

0.5

Course Length:

5 hours
Take This Course
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
 
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