Frequently Asked Questions

We update this section frequently, please refer to this page first when you have questions as many of your questions can be answered without sending an email. However, if you need further assistance, you may send email directly to us.

For information about learning resources for parents and teachers, go to: http://www.fema.gov/kids/teacher.htm

To order free FEMA publications, please call 1-800-480-2520.
If you have medical questions about bioterrorism, contact your local public health officials or visit the Department of Health and Human Services web site at http://www.hhs.gov/hottopics/healing/biological.html.

To report suspicious activities or concerns about the investigation of the terrorist events, call your local law enforcement or contact the FBI at: http://www.fbi.gov/.
For information about the Office of Homeland Security, go to: http://www.whitehouse.gov/homeland/.
If you have questions about disaster preparedness, go to: http://www.fema.gov/plan/index.shtm or contact your local chapter of the American Red Cross.

For information about volunteering or participating in the president's new Citizen Corps, go to: http://www.citizencorps.gov/
For information about your disaster assistance case, please call 1-800-621-FEMA or send an e-mail to: hyattsvillecu@dhs.gov.

For a listing of Urban Search and Rescue teams, go to: http://www.fema.gov/emergency/usr/locations.shtm
Job applications or resumes cannot be sent to the web site e-mail box.

For information on jobs at FEMA, go to: http://www.fema.gov/individual/index.shtm
If you are seeking a FEMA employee's email address, please note that all FEMA staff email addresses are firstname.lastname@dhs.gov

For any other topical information related to FEMA, please use the FEMA web site's index page at http://www.fema.gov/help/site.shtm or the site's search engine.
Unfortunately, because of the thousands of users now visiting our web site, we are unable to respond to all of the messages we receive. If we don't answer your message we hope you understand why, and trust that the comprehensive information available in the following pages is helpful.