Skip to content
Department of Homeland Security Seal - Emergency Management Institute Logo
FEMA Internet Presense icon
YouTube icon
Twitter icon
Facebook icon

Frequently Asked Questions

Search For Answers:




 
  1. Who can take FEMA’s Independent Study Courses? Who can teach Independent Study Courses?

    Answer:

    The primary audience for the Independent Study Program is first responders, EMS personnel and US citizens. The Independent Study Program has no requirements for instructors to teach our courses; however, we do suggest the instructor is familiar with the course materials before teaching the course. Reviewing the material, taking and passing the exam online and reviewing any classroom materials provided are suggested ways to familiarize yourself with the material. All exams must be submitted online at http://training.fema.gov/IS

  2. Why is a Social Security Number (SSN) required on final exam submissions? How do I request an alternate identification number?

    Answer:

    Our database was built several years ago using the Social Security Number (SSN) as a student identification number. We are working to modify the database; however, the SSN is necessary to track each student's training progress. Our Internet exam submission pages are socket layer secured, and all of your information is maintained in a secure government database system.

    If a student has reservations about the use of his or her SSN, but still wishes to participate in our program, we can assign his or her account an alternate ID after he or she provides proof of U.S. citizenship (photo copy of a U.S. passport, U.S. voter's registration card or U.S. birth certificate). The downside is the student must then remember and use this unique nine-digit number for all future Independent Study Program transactions.

    If you want an alternate student ID number, fax your name, phone number, mailing address, and email address, along with a photocopy of your voter registration card, U.S. passport or birth certificate to: (301) 447-1201, or mail your request to:

    EMI - Independent Study Program
    16825 South Seton Avenue
    Emmitsburg, MD 21727-8998

    Incomplete requests will not be processed. You must wait to receive your student ID number before you submit your exam. You will then be able to use your assigned nine-digit number in lieu of your SSN. Please be aware that this action can take several weeks.

    To view our complete privacy statement, please click here.

  3. How can I get college credit for the Independent Study courses I've done?

    Answer:

    Lower division (100), academic credit is granted by Frederick Community College (FCC). For details, see the “How to Apply” section at http://www.em-study.com

  4. Can I know the questions that were wrong on a Final Exam? What was my score?

    Answer:

    Exams are scored in an automated system to eliminate the opportunity for scoring errors. In order to maintain the integrity of our courses we do not distribute test scores or questions missed. Our exams are based upon pass/fail criteria with the benchmark for successful completion set at 75%.

  5. When will I receive my certificate? My electronic certificate is not working, how do I fix it?

    Answer:

    Upon successful completion, you will receive an email within 1-2 business days that confirms your transcript has been updated and a link to create your electronic certificate. The certificate will be in a Portable Document Format (PDF) file. Adobe Reader is required to open the certificate. If you do not have this software, it can be obtained as a free download at http://www.adobe.com.

    In order to ensure that your transcript accurately reflects your course completions, the Independent Study Office may email you to request additional information. Your attention to these types of requests is important to make certain that your exam submission is processed correctly.

    Please ensure that you are running the latest version of Adobe Reader and using Internet Explorer as your web browser.

    If you need assistance, please contact the EMI Independent Study office at Independent.Study@fema.dhs.gov.

    Click here to download instructions on how to "Saving your certificate" and "Copy and paste link".

  6. Is there anywhere on the website that I can view my completions? How can I get a record of my Independent Study course completions?

    Answer:

    Our current system does not offer student’s the capability to view their completions online. You can request copies of certificates or a student transcript by calling the EMI Independent Study office at 301-447-1200. If you would like an Official Transcript please access the IS Transcript Request form at http://training.fema.gov/EMIWeb/downloads/tranrqst1.pdf.

    You cannot request an official transcript by phone. *Please note that IS transcripts issued by the Independent Study Office do NOT reflect college credits that have been purchased from Frederick Community College.

  7. I retook a course but my certificate still has the original completion date. How do I get a new certificate with the date I retook the course?

    Answer:

    Independent Study Program course certificates never expire. If you want to refresh your skills, you may retake the exam; however, our system will not re-score the exam and the original date of completion will remain on your certificate of completion.

    If you are trying to submit an exam for a course that is required to be taken each year, please see our course list at http://training.fema.gov/IS/crslist.aspx and look for courses with a yearly suffix. (Example: IS-19.14 where .14 indicates 2014).

  8. What are the technical system requirements needed to complete my courses?

    Answer:

    Please see our Before you Begin: technical requirements at http://training.fema.gov/IS/technicalRequirements.aspx

  9. How do I report improper conduct or cheating on IS tests?

    Answer:

    Organizations/Agencies are encouraged to institute procedures to ensure that students are completing exams for EMI's Independent Study courses through their own individual efforts.

    Individuals within an organization who feel that test answers are being improperly provided should follow that organization's procedures for reporting unethical conduct.

    In accordance with NETC Instruction 1100.1, if a student is found to have cheated on an exam, the penalty may include--but is not limited to--expulsion; foreclosure from future classes for a specified period; forfeiture of certificate for course/courses enrolled in at NETC or NTC; or all of the above. A letter notifying the student’s sponsor of the individual's misconduct will be sent by the appropriate official at NETC. Upon written request by the individual’s sponsor, information from and/or copies of the statements from the individual and witnesses, police reports, and NETC or NTC security reports may be made available to the individual’s sponsor for the purpose of determining if disciplinary action is appropriate by the sponsoring organization. For more information on Conduct on the NETC and NTC Campus please see access this link.

  10. Do I need to apply for a FEMA SID to complete IS courses?

    Answer:

    The IS Program does not accept the FEMA SID when completing IS courses. Please use your SSN as directed in the test form. Those individuals that do not wish to use their SSN may request an Alternate ID number. Please see "Why is the SSN Required on Final Exam Submissions".

  11. Are EMI Course materials copyrighted?

    Answer:

    Unless otherwise indicated in the course materials, under 17 USC § 105 these government produced materials are not afforded copyright protection and are within the public domain. Changes to original EMI content are not authorized by EMI. When using EMI curriculum materials or portions there of, agencies, organizations and individuals should cite EMI as the originator of the material. The materials should not be used or displayed by non-federal entities in a manner or way which states or implies endorsement of a user’s products or services by the Federal Government. Please click this link to find out more information.
  12. What do these other Course Codes (B, E, G, IS, L, K, Q) stand for?

    Answer:

    B

    Resident courses held at FEMA’s Center for Domestic Preparedness (CDP) Noble Training Center

    E

    Resident courses held at the NETC campus

    G

    State/Local/Tribal Field-delivered courses

    IS

    Independent Study courses

    L

    Resident courses held off-site

    K

    Self-paced training using the World Wide Web (Master Trainer Program—Evaluation of Training)

    Q

    NFA Online- http://www.usfa.fema.gov/training/nfa/

  13. How do I take an Independent Study courses online?

    Answer:

    Click on ISP Course List and select your course from the list.

    Review course materials by choosing any one of the options in the "Take This Course" box on the right-hand side of the page.

    Submit your final exam online. You will be enrolled in the course when you submit your final exam answers online.

    You will receive an email confirmation at the email address provided on your final exam submission within 1-2 business days for the course.

  14. How will I know when new courses are released or a course has been revised? Can I get on a list that will allow me to be automatically enrolled in new IS courses as they come out?

    Answer:

    You may sign-up for our Gov Delivery service to receive the latest news on new and updated courses. To sign up or to access your subscriber preferences, please enter your e-mail address at: http://service.govdelivery.com/service/subscribe.html?code=USDHSFEMA_151. We also recommend that you visit our homepage: http://training.fema.gov/IS frequently. As new courses become available they will be posted there.

  15. How can I pursue a degree in emergency management?

    Answer:

    Visit training.fema.gov/EMIWeb/edu, and choose "College Courses" from the menu on the left side of the page. There you will find information on schools offering programs under EMI's Higher Education Project.

  16. Which Independent Study Courses are included in the Professional Development Series (PDS)? When I complete all the courses in the PDS Series, what do I need to do to receive my certificate?

    Answer:

    The Professional Development Series includes seven Emergency Management Institute Independent Study courses that provide a well-rounded set of fundamentals for those in the emergency management profession. When a student has completed all courses in the series, the Independent Study Program Office automatically issues a certificate of completion, via email, directly to the student at the email address that was provided during the last test submission. Please allow 1-2 business days to receive the email. The courses, in recommended order of completion, are:

  17. What should I do if I have problems downloading materials or submitting my online exam?

    Answer:

    Please see our Before you Begin: technical requirements at http://training.fema.gov/IS/technicalRequirements.aspx

    If problem still exists, please send email to independent.study@fema.dhs.gov with a detailed error description.

  18. Why does my computer lock up or Next button grayed out when I take courses online?

    Answer:

    This issue is most likely related to your PC settings. Please see our Before you Begin: technical requirements at http://training.fema.gov/IS/technicalRequirements.aspx

    If problem still exists, please send email to independent.study@fema.dhs.gov with a detailed error description.

  19. When I click on Take Final Exam I am receiving: Internet Explorer Cannot Display the Webpage. What is causing this?

    Answer:

    If you are able to get to different sections of the website, but cannot access the final exams, please try the following: Enable TLS 1.0, TLS 1.1, or TLS 1.2 and/or SSL 2.0 or SSL 3.0. Training.fema.gov requires one of these protocols to be selected in your web browser's settings.