15th Annual Emergency Management Higher Education Conference
June 4-7, 2012

Business Crisis and Continuity Management (BCCM)

Documents below are in MS Word or Adobe PDF format.

• Cover Page - Business Crisis and Continuity Management
• Course Syllabus Business Crisis and Continuity Management
• Table of Content - Business Crisis and Continuity Management
• Session 1 Course Introduction
• Session 1 Instructor Resource for Session 1
• Session 2 - Emergency Management and BCCM Terminology and BCCM Frameworks
• Session 2 Business Crisis and Continuity Web Site Review and Critique
• Session 2 Issue Paper 1
• Session 2 Issue Paper 2 Topics and Instructions
• Session 3 Business Framework and Definitions and Comparing Business Crisis and Continuity with COOP
• Session 3 Power Point
• Session 4 - Business Crisis and Continuity Management Resources
• Session 4 Instructions for the Business Crisis and Continuity Management Course Paper
• Session 4 Power Point
• Session 5 Making the Case for Business Crisis and Continuity Management and Initiating a Business Crisis and Continuity Management Program
• Session 5 Power Point
• Session 6 The Role of the Private Sector pre and post 9-11 and post Hurricane Katrina
• Session 6 Handout Voluntary Private Sector Preparedness Program
• Session 6 Handout WA Business and Disaster Survey
• Session 6 Power Point
• Session 6 Reading Assignment for Session 7
• Exam 1 To be administered after Session 6
• Session 7 Risk Management I
• Session 7 Power Point
• Session 8 Risk Management II
• Session 8 Power Point
• Session 9 Risk Management III Risk Perceptions and Risk Communication
• Session 9 Ranking Risks
• Session 9 Power Point
• Session 10 and 11 Issue paper Presentations and Discussions
• Session 12 Business Continuity Strategies
• Session 12 Power Point
• Exam 2 to be administered after Session 12
• Session 13 Business Contingency-Continuity Planning I
• Session 13 Power Point
• Session 14 Business Contingency-Continuity Planning II
• Session 14 Handout I Business Contingency Plan Components-Sections
• Session 14 Handout II Business Resumption Plan Checklist
• Session 15 Business Contingency/Continuity Planning III
• Session 15 Handout: Recovering the Work Group
• Session 15 Handout: The LaSalle Bank fire
• Session 15 Power Point
• Session 16 Training, Testing, and Exercising in support of a Business Crisis and Continuity Management program and plans
• Session 16 Handout I Designing a business continuity training program to maximize value and minimize cost
• Session 16 Handout II Text Plan Checklist and Questions
• Session 16 Power Point
• Session 17 The Emergency Operations Center and the Crisis Management Team
• Session 17 Handout I Management of a Crisis
• Session 17 Power Point
• Exam 3 to be administered after Session 17
• Session 18 Crisis Management and Crisis Decision Making
• Session 18 Power Point
• Session 19 Crisis Communication I
• Session 19 Power Point
• Session 20 Crisis Communication II
• Session 20 Power Point
• Session 21 Crisis of confrontation, malevolence, skewed management values, management deception and management misconduct
• Session 21 Power Point
• Session 22 Business Ethics
• Session 22 Power Point
• Session 23 Pandemic Preparedness, Planning and Table Top Exercise
• Session 23 Handout I Business Pandemic Influenza Planning Checklist
• Session 23 Handout II Pandemic Flu Planning Checklist for Individuals and Families
• Session 23 Handout III Pandemic Influenza Tabletop Exercise
• Session 23 Handout IV Pandemic Influenza Business Planning Toolkit
• Session 23 Power Point
• Session 24 and 25 Student Presentations and Discussions of the Students Course Papers
• Exam 4 to be administered after Session 25