Business Crisis and Continuity Management (BCCM)

Documents below are in MS Word or Adobe PDF format.

• Course Syllabus
• Session 1 - Course Introduction
• Session 1 - Instructor Resource
• Session 2 - Business Crisis and Continuity Web Site Review and Critique
• Session 2 - EM and BCCM Terminology and BCCM Frameworks
• Session 2 - Issue Paper 1
• Session 2 - Issue Paper 2 Topics and Instructions
• Session 3 - BCCM Framework and Definitions and Comparing BCCM with COOP
• Session 3 - Power Point - BCCM
• Session 4 - BCCM Resources
• Session 4 - Instructions for the BCCM Course Paper
• Session 4 - Power Point
• Session 5 - Making the Case for BCCM adn Initiating a BCCM Program
• Session 5 - Power Point
• Session 6 - Handout - Vol Private Sector Prep Prog
• Session 6 - Handout - WA Business and Disaster Survey
• Session 6 - Power Point
• Session 6 - Reading Assignment for Session 7
• Session 6 - The Role of hte Private Sector pre and post 9-11 and post Hurricane Katrina
• Exam 1 – to be administered after Session 6
• Session 7 - Power Point
• Session 7 - Risk Management I
• Session 8 - Power Point.ppt
• Session 8 - Risk Management II
• Session 9 - Power Point.ppt
• Session 9 - Ranking Risks
• Session 9 - Risk Management III - Risk Perceptions and Risk Communication
• Sessions 10 and 11 - Issue Paper Presentations and Discussions
• Session 12 - Business Continuity Strategies
• Session 12 - Power Point
• Exam 2 – to be administered after Session 12
• Session 13 - Business Contingency-Continuity Planning I
• Session 13 - Power Point
• Session 14 - Business Contingency-Continuity Planning II
• Session 14 - Handout I - Business Contingency Plan Components-Sections
• Session 14 - Handout II - Business Resumption Plan Checklist
• Session 14 - Handout III - What May Be An Essential Record
• Session 15 - Business Contingency/Continuity Planning III
• Session 15 - Handout I - Recovering the Work Group
• Session 15 - Handout II - the LaSalle Bank fire
• Session 15 - Handout III - State of Oregon Department of Energy Sample Telework Policy (Sep 2008)
• Session 15 - Power Point
• Session 16 - Handout I - Designing a business continuity training program to maximize value and minimize cost
• Session 16 - Handout II - Test Plan Checklist and Questions
• Session 16 - Power Point
• Session 16 - Training and Excercising in support of a BCCM program and plans
• Session 17 – The Emergency Operations Center and the Crisis Management Team
• Session 17 – Handout I – Management of a Crisis
• Session 17 – Power Point
• Exam 3 – to be administered after Session 17
• Session 20 - Crisis Communication II
• Session 20 - Power Point
• Session 21 - Crises of confrontation, malevolence, skewed management values, management deception and management misconduct
• Session 21 - Power Point
• Session 22 - Business Ethics
• Session 22- Power Point
• Session 23 – Handout I – Business Pandemic Influenza Planning Checklist
• Session 23 – Handout II – Pandemic Flu Planning Checklist for Individuals and Families
• Session 23 – Handout III – Pandemic Influenza Tabletop Exercise
• Session 23 – Handout IV – Pandemic Influenza Business Planning Toolkit
• Session 23 – Pandemic Preparedness, Planning and Table Top Exercise
• Session 23 – Power Point
• Session 24-25 – Student Presentations and Discussions of the Students’ Course Papers
• Exam 4 – to be administered after Session 25