Social media is a new technology that not only allows for another channel of broadcasting messages to the public, but also allows for two way communication between emergency managers and major stakeholder groups. Increasingly the public is turning to social media technologies to obtain up to date information during emergencies and to share data about the disaster in the form of geo data, text, pictures, video, or a combination of these media. Social media also can allow for greater situational awareness for emergency responders. While social media allows for many opportunities to engage in an effective conversation with stakeholders, it also holds many challenges for emergency managers.
The purpose of this course is to provide the participants with best practices including tools, techniques and a basic roadmap to build capabilities in the use of social media technologies in their own emergency management organizations (State, local, Tribal) in order to further their emergency response missions.
By the end of this course, participants will be able to:
The audience for this course consists of:
Disaster Assistance Employees, Cadre of Reserve Employees, Local Hires and Permanent Full-Time Employees at temporary field facilities such as Joint Field Offices, Area Field Offices, Disaster Recovery Centers, Long-Term Recovery Centers, National Processing Service Centers
While it is not required, it is preferred that participants be able to:
Last Modified: 9/19/2012
* The social media links provided are for reference only. FEMA does not endorse any non-government Web sites, companies or applications.
Emergency Management Institute
16825 S. Seton Ave., Emmitsburg, MD 21727
Switchboard: (301) 447-1000
Admissions Fax: (301) 447-1658
FEMA Independent Study Program
Office: (301)447-1200 Fax: (301)447-1201
(800) 621-FEMA / TTY (800) 462-7585
3 Step Guide for Assistance