This online course is intent on providing guidance to 9-1-1 operators, call takers and dispatchers on what to expect when being deployed to a disaster site.
Prepare 9-1-1 operators, call takers and dispatchers on what to expect when they are deployed to an impacted area.
If the participant is intent on being deployed as a result of successfully completing this course, they will need to send a copy of their IS-144 TERT Basic Course completion certificate to their State TERT Coordinator. This will place the participant in the National TERT Database, a necessary step in being eligible for deployment to an impacted area.
Nation’s 9-1-1 operators, call takers and dispatchers
IS-100 and IS-700
It will be helpful for participants to be familiar with the Homeland Security Exercise and Evaluation Program (HSEEP).
Last Modified: 9/19/2012
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Emergency Management Institute
16825 S. Seton Ave., Emmitsburg, MD 21727
Switchboard: (301) 447-1000
Admissions Fax: (301) 447-1658
FEMA Independent Study Program
Office: (301)447-1200 Fax: (301)447-1201
(800) 621-FEMA / TTY (800) 462-7585
3 Step Guide for Assistance