Continuity of Operations (COOP)

The Continuity Excellence Series

The Continuity Excellence Series is dedicated to recognizing and enhancing excellence in the development and implementation of Continuity programs. The Series provides a curriculum for certification as either a Professional Continuity Practitioner (Level I) or Master Continuity Practitioner (Level II).

Courses in the Continuity of Operations Curriculum tie in with the National Response Framework and will help federal, state, local and tribal officials and medical personnel plan for and maintain operations in order to continue providing critical services to their stakeholders following a disaster.

For a listing of course requirements and links to those courses, click on the appropriate Level below:

The FEMA Emergency Management Institute (EMI) will issue all certificates. Send certificate requests and scanned copies of all supporting documentation to Ellen Newlin at ellen.newlin@dhs.gov, or fax paper copies to Ellen Newlin at 301-447-1598.

All certificate requests must include your name, work address, work phone number, and e-mail address.

Please allow one month to receive your certificate.

If you have questions about the FEMA National Continuity Program training or the schedule of off-site Continuity courses (L548, L550 or L551), please contact:

Willie York at willie.york@dhs.gov or 202-646-4163.